Frequently Asked Questions

How to order smartly?
TIP: our advice is always to order one or more units of 6 cartons because:
-    for every unit of 6 cartons you receive 1 carton for free.

Can I order PeaPure by telephone or e-mail?
Unfortunately, you can't. You can only order PeaPure via Due to our stock management systems and automatic order processing we can not accept any order(s) not made via the web shop system.

Will I receive a confirmation of my order by e-mail?
Once your payment has been made, an order confirmation will be shown on the web shop screen.
If you have paid by iDEAL or credit card, you will also receive an order confirmation plus the invoice by e-mail.
If you have not received this e-mail, but still want to make sure your order has been received, please send an e-mail to our customer service department: Please contact us and ask for a confirmation of your order and the invoice.
If you have paid by means of a bank transfer, you will first receive a confirmation of your order. The invoice will be sent as soon as the amount has been credited to our bank account.

I accidentally placed an order twice, what should I do?
If you think you accidentally placed an order twice, please contact the customer service department on Please contact us as soon as possible.
The customer service department will then investigate if this really is the case.

What are the payment methods?
On the RS4supplements web shop, you can choose from the following methods of payment:  
•            iDEAL: Internet banking payments with your own bank
•            Credit Card
•            PayPal
•            Giropay
•            Bank or giro transfer.

When you see an on-screen message that says we have received your order, it will be processed. Your order will be delivered within the period of time indicated on the Delivery Times page, unless the payment procedure was unsuccessful and/or the goods ordered are temporarily out of stock.

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